During sale periods and promotions the delivery time may be longer than normal.
If for any reason you are unsatisfied with your purchase, please contact us through our email – Yourflorista@flowerista.ae within 24 hours of delivery. We may ask for a photo of the flowers to help us improve our service. Depending on the situation, we may offer a full or partial refund, replacement, or store credit. Our goal is to ensure that you are satisfied with your purchase and that we have exceeded your expectations.
Please note that some flowers may have unique characteristics and may vary from the images on our website. We will always do our best to ensure that your arrangement is as close as possible to the image, but we cannot guarantee exact replicas.
Give us a shout if you have any other questions and/or concerns.