Thank you for shopping with Flowerista.ae!
We are committed to providing a seamless shopping experience, including timely and efficient delivery of your orders. Please review our shipping policy for details on how we handle shipping and delivery.

1. Order Processing Time

• Orders are typically processed the same day or on any selected date based on your special occasion.
• Orders are placed immediately after payment confirmation.

• During peak seasons or special promotions, processing times may be longer. Check our homepage or announcements for updates.

   

2. Shipping Methods

• We offer two shipping options: standard and expedited shipping, depending on the emirates.

• The chosen shipping method and estimated delivery time will be displayed during checkout.

   

3. Shipping Costs

• Shipping costs are calculated based on the selected shipping destination.

• Free shipping promotions may be available on qualifying orders. Check our promotions page or homepage for details.

   

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email or message with the order number.

• You can track your order’s status by emailing us or using our chatbox.

   

5. Delivery Time

• Delivery times vary based on the shipping destination and are provided during the checkout process.

   

6. Lost or Stolen Products

• We are not responsible for lost or stolen packages marked as delivered by the carrier. Please ensure your shipping address is accurate and secure.

   

7. Address Accuracy

• To ensure efficient delivery, please provide accurate shipping information and double-check your address at checkout.

• If you need to update your address after placing an order, contact our customer support team as soon as possible.

   

8. Contact Information

• If you have any questions or concerns about our shipping policy, feel free to contact us at:
  Phone: +971 56 655 06 47
  Email:yourflorista@flowerista.ae

We appreciate your trust in Flowerista.ae. Our goal is to provide quality products and excellent service, and we are happy to assist with any shipping-related inquiries.

Thank you for choosing Flowerista.ae as your preferred shopping destination!